FAQ19

Does an inspection body that only provides its inspection services to clients within the same legal entity need to implement a contract or work order control system?

STANDARD: ISO/IEC 17020  ·  CLAUSE: 7.1.5  ·  TOPIC: Implementing contract or work order control system  

Answer:

Yes. The requirements related to the work order control system could be seen as contributing to the purpose to ensure consistency of inspection body services. Thus, they apply to all inspection bodies.