FAQ 40

In clause 7.1.2 of the standard it is stated that the inspection body shall have and use adequate documented instructions on inspection planning and inspection techniques, where the absence of such instructions could jeopardize the effectiveness of the inspection process. Could you give examples of when such instructions would be required?

STANDARD: ISO/IEC 17020  ·  CLAUSE: Clause 7.1.2  ·  TOPIC: Inspection Methods and Procedures

Answer:

In our experience, the normal situation is that the absence of instructions can jeopardize the effectiveness of the inspection process. There could be a number of reasons for this, e.g.

– the inspection points/hold points need to be agreed before the inspection activity is initiated;
– the choice of items or locations to be inspected cannot be considered random;
– different local situations or characteristics of the items or locations to be inspected allow for a choice between different inspection techniques; or
– adequate sampling requires advance planning and/or preparations.