FAQ 39

In clause 5.2.2 of the standard it is stated that the inspection body shall be managed so as to enable it to maintain the capability to perform its inspection activities. What actions can the inspection body take to enable it to maintain the capability to perform its inspection activities?

STANDARD: ISO/IEC 17020  ·  CLAUSE: Clause 5.2.2  ·  TOPIC: Management

Answer:

One action the inspection body can take to enable it to maintain the capability to perform its inspection activities is to establish and monitor key indicators for the performance of its activities.