Management

In clause 5.2.5/section 6.1.1 of the standard it is stated that the technical manager shall be technically competent. What type of technical competence should the technical manager have?

STANDARD: ISO/IEC 17020  ·  CLAUSE: Clause 5.2.5  ·  TOPIC: Management

Answer:

Examples of competencies a technical manager may need are to; – Understand the requirements for the items inspected – Understand the risks pertaining to failure of inspected items to fulfil the requirements – Understand the possibilities and limitations of the inspection process and the relevant inspection techniques/technologies used for inspection – Determine the type of technical competence required for performance of inspection activities – Plan and organise inspection activities – Understand and judge the ramifications of inspection outcomes – Understand the type of technology developments that may influence the inspection activities

In clause 5.2.2 of the standard it is stated that the inspection body shall be managed so as to enable it to maintain the capability to perform its inspection activities. What actions can the inspection body take to enable it to maintain the capability to perform its inspection activities?

STANDARD: ISO/IEC 17020  ·  CLAUSE: Clause 5.2.2  ·  TOPIC: Management

Answer:

One action the inspection body can take to enable it to maintain the capability to perform its inspection activities is to establish and monitor key indicators for the performance of its activities.