FAQ 45

In clause 4.1.3 of the standard reference is made to threats to impartiality arising from the inspection body’s activities. Can you give examples of activities which may constitute a threat to the inspection body’s impartiality?

STANDARD: ISO/IEC 17020  ·  CLAUSE: Clause 4.1.3  ·  TOPIC: Impartiality


Examples of activities of the inspection body that can influence its impartiality include:
– Making commitments to complete unrealistic inspection volumes in a limited amount of time.
– Marketing, branding or sales activities relating to the items inspected, as explained in a general sense in ILAC P15.
– Customised training activities related to fulfilment of scheme requirements.